Service Disruption

Incident Report for Resaleworld

Resolved

This incident has been resolved.

Posted Jun 24, 2026 - 13:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2026 - 06:25 EDT

Investigating

We are currently investigating this issue.

Posted Jun 23, 2026 - 18:54 EDT

This incident affected: Web Services (Shopify Integration, Consignor Login Integration, E-Receipts), Payments (ResalePay, Zift, Fortis (formerly Payment Logistics)), Consignor Login (Standalone Consignor Login, Shopify Consignor Login App), and MyResaleworld, Resale Rewards, resaleworld.com, Phone System, Support Department, AWS SES.